FREQUENTLY ASKED QUESTIONS ABOUT OUR MOBILE PHYSIOTHERAPY SERVICES
At Regency Physiotherapy, we provide mobile, in-home physiotherapy services tailored to the unique needs of our clients across the Gold Coast. We specialise in rehabilitation and care for aged care clients, NDIS participants, and private patients, with a strong focus on personalised, compassionate, and effective treatment. Below are answers to some of the most common questions we receive.
General Questions
What is mobile physiotherapy?
Mobile physiotherapy means we bring expert physiotherapy care directly to you — at home, in your aged care facility, or in the community. This removes the stress of travel, making treatment more convenient, personalised, and effective.
Who can benefit from Regency Physiotherapy’s services?
Our clients include older adults, NDIS participants, and private patients living with conditions such as dementia, stroke, Parkinson’s disease, multiple sclerosis, chronic pain, or musculoskeletal injuries. We also support people recovering from surgery, managing reduced mobility, or looking to prevent falls.
Do you accept NDIS and aged care packages?
Yes. We work with self-managed and plan-managed NDIS participants, as well as clients funded under Home Care Packages (HCP) and Commonwealth Home Support Programs (CHSP). We also see private clients on a fee-for-service basis.
Services & Treatments
What conditions do you treat?
We treat a wide range of conditions, including:
- Dementia and age-related mobility issues
- Stroke and neurological conditions (e.g., Parkinson’s disease, MS)
- Orthopaedic injuries and post-surgical rehabilitation
- Chronic pain conditions such as arthritis and fibromyalgia
- Balance difficulties and fall risks
- General mobility challenges requiring strength, flexibility, or gait training
What is dementia-specific physiotherapy?
Dementia-specific physiotherapy is tailored to support individuals living with dementia by maintaining mobility, reducing falls, and encouraging independence. It also provides strategies for carers to safely support loved ones.
How does balance & fall prevention physiotherapy work?
Our physiotherapists assess your mobility, balance, and strength, then design a programme with exercises, gait training, and strategies to reduce falls. We also provide practical advice for safer movement in the home and community.
What are hydrotherapy treatments?
Hydrotherapy uses the properties of warm water — buoyancy, resistance, and support — to reduce pain, improve movement, and aid rehabilitation. It’s especially useful for clients with arthritis, joint replacements, or chronic pain.
What is neurological rehabilitation physiotherapy?
Neurological rehabilitation focuses on restoring movement and independence for people living with stroke, Parkinson’s disease, multiple sclerosis, or other neurological conditions. It includes retraining movement patterns, improving balance, and building confidence.
What does orthopaedic rehabilitation involve?
Orthopaedic rehabilitation helps clients recover from injuries, fractures, and surgeries like joint replacements. Treatment includes pain management, strength building, flexibility training, and gait re-education.
How can physiotherapy help with chronic pain?
Physiotherapy for chronic pain combines gentle exercises, mobility training, pain management strategies, and education. It aims to reduce discomfort, improve function, and build confidence in movement.
What is physiotherapy massage therapy?
Unlike general massage, physiotherapy massage is guided by clinical knowledge and is tailored for rehabilitation. It helps reduce muscle tension, improve circulation, restore mobility, and support recovery from injury or surgery.
Care & Support
Do you provide support for carers and families?
Yes. We involve carers in treatment planning, provide safe handling strategies, and offer education to help families feel confident in supporting their loved one’s rehabilitation.
Can you create ongoing therapy plans?
Absolutely. We develop personalised plans to suit short-term recovery or long-term management, adjusting goals as progress is made.
Do you service all areas of the Gold Coast?
Yes. We provide mobile physiotherapy throughout the Gold Coast and surrounding regions, visiting clients in homes, aged care facilities, retirement communities, and local hydrotherapy pools.
Practical & Booking
How do I book an appointment?
You can contact us directly by phone, email, or through our website to arrange an initial consultation. We’ll discuss your needs and funding options and design a treatment plan that suits you.
Do I need a referral to access Regency Physiotherapy?
No referral is needed for private or NDIS clients. However, GP referrals may be required for certain programmes or Medicare-funded care plans.
What should I expect in my first session?
Your physiotherapist will carry out a comprehensive assessment of your mobility, pain, and personal goals. Together, we’ll create a tailored programmes and begin treatment straight away.
Book your mobile physiotherapy appointment with Regency Physiotherapy today.